BOI should check the LP statement.

  • Android 4.1 & below has compatibility issues on our app that is why our app cannot be used or installed on Android 4.1 & below. In order to install the app your phone must have Android 4.2 and Up, on Iphone IOS it should be IOS 10 and above.
  • Check for the Loyalty points of the ED2E number or EDA on CIS. If the EDA doesn’t have any LP check the ED2E serial no.
  • BOI should check the LP statement. Open CIS account.
  • Back End Gateway > Loyalty ePoint Management> Loyalty ePoint Statement

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